In queueing theory, a discipline within the mathematical theory of probability, Kendall's notation (or sometimes Kendall notation) is the standard system used to describe and classify a queueing node. D. G. Kendall proposed describing queueing models using three factors written A/S/c in 1953^{[1]} where A denotes the time between arrivals to the queue, S the size of jobs and c the number of servers at the node. It has since been extended to A/S/c/K/N/D where K is the capacity of the queue, D is the queueing discipline^{[2]} and N is the size of the population of jobs to be served.^{[3]}^{[4]}
When the final three parameters are not specified (e.g. M/M/1 queue), it is assumed K = ∞, N = ∞ and D = FIFO.^{[5]}
Contents
A: The arrival process[edit]
A code describing the arrival process. The codes used are:
Symbol  Name  Description  Examples 

M  Markovian or memoryless^{[6]}  Poisson process (or random) arrival process.  M/M/1 queue 
M^{X}  batch Markov  Poisson process with a random variable X for the number of arrivals at one time.  M^{X}/M^{Y}/1 queue 
MAP  Markovian arrival process  Generalisation of the Poisson process.  
BMAP  Batch Markovian arrival process  Generalisation of the MAP with multiple arrivals  
MMPP  Markov modulated poisson process  Poisson process where arrivals are in "clusters".  
D  Degenerate distribution  A deterministic or fixed interarrival time.  D/M/1 queue 
E_{k}  Erlang distribution  An Erlang distribution with k as the shape parameter.  
G  General distribution  Although G usually refers to independent arrivals, some authors prefer to use GI to be explicit.  
PH  Phasetype distribution  Some of the above distributions are special cases of the phasetype, often used in place of a general distribution. 
S: The service time distribution[edit]
This gives the distribution of time of the service of a customer. Some common notations are:
Symbol  Name  Description  Examples 

M  Markovian or memoryless^{[6]}  Exponential service time.  M/M/1 queue 
M^{Y}  bulk Markov  Exponential service time with a random variable Y for the number of arrivals at one time.  M^{X}/M^{Y}/1 queue 
D  Degenerate distribution  A deterministic or fixed service time.  M/D/1 queue 
E_{k}  Erlang distribution  An Erlang distribution with k as the shape parameter.  
G  General distribution  Although G usually refers to independent service time, some authors prefer to use GI to be explicit.  M/G/1 queue 
PH  Phasetype distribution  Some of the above distributions are special cases of the phasetype, often used in place of a general distribution.  
MMPP  Markov modulated poisson process  Exponential service time distributions, where the rate parameter is controlled by a Markov chain.^{[7]} 
c: The number of servers[edit]
The number of service channels (or servers). The M/M/1 queue has a single server and the M/M/c queue c servers.
K: The number of places in the system[edit]
The capacity of the system, or the maximum number of customers allowed in the system including those in service. When the number is at this maximum, further arrivals are turned away. If this number is omitted, the capacity is assumed to be unlimited, or infinite.
 Note: This is sometimes denoted C + k where k is the buffer size, the number of places in the queue above the number of servers C.
N: The calling population[edit]
The size of calling source. The size of the population from which the customers come. A small population will significantly affect the effective arrival rate, because, as more jobs queue up, there are fewer left available to arrive into the system. If this number is omitted, the population is assumed to be unlimited, or infinite.
D: The queue's discipline[edit]
The Service Discipline or Priority order that jobs in the queue, or waiting line, are served:
Symbol  Name  Description 

FIFO/FCFS  First In First Out/First Come First Served  The customers are served in the order they arrived in. 
LIFO/LCFS  Last in First Out/Last Come First Served  The customers are served in the reverse order to the order they arrived in. 
SIRO  Service In Random Order  The customers are served in a random order with no regard to arrival order. 
PNPN  Priority service  Priority service, including preemptive and nonpreemptive. (see Priority queue) 
PS  Processor Sharing 
 Note: An alternative notation practice is to record the queue discipline before the population and system capacity, with or without enclosing parenthesis. This does not normally cause confusion because the notation is different.
References[edit]
 ^ Kendall, D. G. (1953). "Stochastic Processes Occurring in the Theory of Queues and their Analysis by the Method of the Imbedded Markov Chain". The Annals of Mathematical Statistics 24 (3): 338. doi:10.1214/aoms/1177728975. JSTOR 2236285.
 ^ Lee, Alec Miller (1966). "A Problem of Standards of Service (Chapter 15)". Applied Queueing Theory. New York: MacMillan. ISBN 0333040791.
 ^ Taha, Hamdy A. (1968). Operations research: an introduction (Preliminary ed.).
 ^ Sen, Rathindra P. (2010). Operations Research: Algorithms And Applications. PrenticeHall of India. p. 518. ISBN 8120339304.
 ^ Gautam, N. (2007). "Queueing Theory". "Operations Research and Management Science Handbook". Operations Research Series. 20073432. pp. 1–2. doi:10.1201/9781420009712.ch9. ISBN 9780849397219.
 ^ ^{a} ^{b} Zonderland, M. E.; Boucherie, R. J. (2012). "Queuing Networks in Health Care Systems". "Handbook of Healthcare System Scheduling". International Series in Operations Research & Management Science 168. p. 201. doi:10.1007/9781461417347_9. ISBN 9781461417330.
 ^ Zhou, YongPing; Gans, Noah (October 1999). "#9940B: A SingleServer Queue with Markov Modulated Service Times". Financial Institutions Center, Wharton, UPenn. Retrieved 20110111.

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