|Parent||Wisconsin RSA #7 Ltd|
Element Mobile is a CDMA-Based cellular service provider headquartered in Wisconsin Rapids, Wisconsin, that launched in January 2011. The company, officially known as Wisconsin RSA #7 Limited Partnership, displaced Alltel in Central Wisconsin.
Element Mobile was founded on January 7, 2011, when former customers of Alltel Wireless were moved to Element's network. Customers experienced long waits for customer service and connectivity issues during its initial months of operation. Some customers were without service for several days due to network updates and angry customers created a Facebook group. 610 complaints were filed with the Wisconsin Better Business Bureau, mostly in February 2011. The complaints dropped off as technical problems from the switchover from Alltel were worked out. The company built three new cellular towers in 2011 and four in 2012.
Element Mobile uses the CDMA standard.
- Molly Newman, Nick Paulson and Nathaniel Shuda (January 12, 2011). "Long response times, network problems for Element Mobile anger customers". Wausau Daily Herald online. Retrieved January 12, 2011.
- "Element Mobile cell phone service frustrates customers". Daily Tribune Online. January 12, 2011. Retrieved January 12, 2011.
- "Customers affected by cell service outages after Alltel/Element Mobile switch". WOAW.com. January 11, 2011.
- Robert Cloud (January 20, 2011). "Facebook pages become forums for angry customers". waupacanow.com. Retrieved January 22, 2011.
- Newman, Molly (February 5, 2011). "Element Mobile still fixing service issues". Wisconsin Rapids Tribune Online. Retrieved February 9, 2011.